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Masterpiece Watch Restoration LLC

in

Tampa & Orlando

Availability of spare parts for watchmakers

 

 
The need for genuine spare parts is crucial to those engaged in the after sales service sector to repair watches in the proper manner as recommended by manufacturers.
Ernest Tope CMW21
Watchmaker tools
We support watch companies with favorable spare parts supply policies to qualified and certified watchmakers. Companies with a favorable spare parts policy for repair service promotes expediency of repairs, promotes competition, holds down repair costs and is good for the watch consumer.
As a client, it is beneficial to know which brand you should buy when making an investment. While it is important for your watch to be properly serviced as per manufacturer's recommendations, it is equally important to have the option of a second opinion and therefore a second price. This is one of the main fundamentals of a competitive market.
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Green Flags
Brands which have a favorable spare parts policy to Certified Watchmakers are as follows:
Audemars Piguet
Movado
Omega
Rolex
Tissot
Tudor

Seiko
Citizen
It is considered a safe investment when buying the watch names mentioned.
It is our understanding that the manufacturers of the below mentioned brands refuse to sell repair parts to independent watchmakers. In some cases these manufacturers will not even sell repair parts to their authorized dealers. We believe this practice is unfair to both consumers and independent watchmakers.
Gears
Red Flags
Anyone considering the purchase of one of these watches should inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility. We hope you'll consider this information carefully before making your purchase decision.
A. Lange & Sohne
Alfred Dunhill
Bertolucci
Blancpain
Breguet
Breitling
Bulgari
Cartier
Certina
Chaumet
Chopard
Daniel Mink
David Yurman
Dior
Diesel
Doxa
Fossil
Franck Muller
Frederique Constant
Glycine
Guess
Harry Winston
Hublot
Jaeger-LeCoultre
Krieger
Luminox
Marcel Watch
Meylan Stopwatches
Mont Blanc
Nixon
Parmigiani
Piaget
Pierre Balmain
Raymond Weil
RGM
Sector
Skagen
Tourneau
Tutima
Ulysse Nardin
Vacheron Constantin
Van Cleef & Arpels
Zodiac

Chart of the Flow of goods and services

Chart of the flow of spare parts

Clicking on the thumbnail images above will download a PDF file showing a general overview of the Sales & After Sales Service of the Watch Industry. The diagrams and various flowcharts shows the important role spare parts plays in our industry. These charts and information are used by permission from:

Manuel Yazijian, CMW21
www.manuelyazijian.com

Go for the greeen
If you are a manufacturer/distributor of watches and feel your brand has been erroneously added to the the list of brands which do not supply spare parts to independent and certified watchmakers please contact me to discuss your spare parts policies.

 

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