Rolex Service Process

Servicing of the Rolex Movement

Every mechanical instrument with moving parts needs periodic cleaning and application of fresh oil to maintain precision operation. Your Rolex watch is of no exception. In your Rolex, each pivot of the train wheel and balance staff is dependent for its free action on the quality and quantity of the "jewel-holes". These jewel holes contain a certain amount of oil. If the oil is permitted to dry, the pivots will wear, and precision cannot be maintained. When a Rolex is oiled, it is first completely disassembled and each of the 150 parts is placed in a special chemical solution which dissolve dirt, dust and half-dried and sticky oil spots. Then the watch is reassembled and various oils are used to lubricate all key parts. Until recent years a lady's watch required cleaning every 12 to 18 months and a man's watch approximately every 18 months to two years. With modern oils and lubricants, the time span has been considerably lengthened. Watch cleaning and oiling require painstaking work and can not be rushed. Should it prove necessary to repair, regulate or overhaul your Rolex, take it only to an authorized Rolex representative. You can be sure that in his technically skilled hands it will receive the attention it requires and deserves.

Regulating

Precise regulation of a watch is achieved by adjusting timing screws located on the balance wheel, the regulating heart of the watch. Regulating and adjusting are time-consuming operations. In addition to a test on an electronic timing machine, actual performance of the watch must be observed over a period of several days. Here again, if the oils are dry, or the movement is dirty, the watch cannot be properly regulated to maintain accuracy for any reasonable time. The way that a person wears his/her watch must also be taken into consideration when regulating a movement. Positional "errors", although small, exist, and therefore, one must expect a difference in the timing rate between a watch that is worn day and night and one that is only worn during the day or at infrequent intervals. It also makes a difference whether the watch is worn on the left or right wrist, on the outside or inside of the wrist. It is important that you inform the watchmaker of your wearing habits so that your watch can be adjusted accordingly.

1. A watch laid flat on a table with the dial up tends to gain a few seconds during the night.

2. In a vertical position with the winding crown pointing down, the watch will tend to lose a few seconds.

3. In a vertical position with the winding crown pointing up, the watch will tend to lose a few more seconds than in the position indicated under 2.

To maintain the high precision of your watch, it is important to wind it at approximately the same time every day ... unless, of course, it has an automatic Perpetual movement. However, if your watch has been put aside for a few days and has stopped, you should use the winding crown (about 15 turns) to get it started again before putting it back on your wrist.

 

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Follow this link to request your free shipping box too send us your watch. No need to stand in line at the post office, we will do all the work for you. We will send you a postage-paid box to ship your watch safely to our shop at no cost to you.