What is including in a complete servicing?
The proper inspection of your unique watches requires a complete disassembly and inspection of every part of the timepiece. Masterpiece Watch Repair evaluates the necessary repairs for your unique watch this includes the required parts and their availability, as well as the cost of fabrication.
This includes unusual pieces like repeaters, pocket watches, and self winding watches and many other older types of watch. Many of these types of watches can be classified as unique, antiques or vintage. Many of these don’t have parts available and require us to manufacture the parts for the watch in order to repair it.
Before any service we do repair estimates:
Watch repair and restorations require an estimate to be performed prior to any work being approved or performed. An estimate fee must be paid before an estimate is begun. This is due to the extensive labor and time required. Our watchmaker examines each piece of the watch and movement to give an accurate analysis. Our watchmakers also take into account the condition of the watch and parts availability. In these cases, when you approve the repair/restoration then we will credit the estimate fee to the repair cost. Once our watchmaker has completed the estimate then we will e-mail, fax, phone or mail a copy to you (depending on your preference) for your approval. The estimates are usually completed within one to two business days. However, though older models may take longer so that we can investigate parts availability.
Estimate fees are not refundable:
For our customers that want to know a ballpark cost before the estimate we also perform “Guesstimates”. With this we will examine the watch without disassembling the movement, look at the watch and give you a cost range that the repair should fall into. If this cost range fits into your expectations then we will perform the full estimate and let you know the exact cost. Estimates may be more or less once completed. Guesstimates are no-charge. If you would like to know more about Vintage or Antique watches click on one of the pictures below to learn more.